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What Is Web Accessibility?
Web accessibility is the practice of making website content available to all users,
particularly those with disabilities, including visual, auditory, physical, speech,
cognitive, and neurological disabilities. It includes making a website as accessible
as possible regardless of browsing technology, such as for people with text-only
web browsers and old browser versions.
Millstream's Commitment To Web Accessibility
Millstream Associates Ltd. is committed to making its websites available to as many
people as possible. To this end Millstream use a dedicated accessibility team. Any
queries may be directed to the team at firstname.lastname@example.org to be dealt with quickly, efficiently, and to the
satisfaction of the visitor. Measures taken to ensure our site is accessible include:
- All our images have text equivalents enabling screen readers to read aloud
the information required;
- Each page on the site has a link which allows visitors to jump directly to
the content on the page and ignore any menu items;
- Our website pages are designed to enable users to change the size of text
on the page;
- We conduct regular validation checks to ensure our web pages remain valid
- Each abbreviation or acronym in a page has been expanded where it first occurs;
- We have used alternative pages where there are known usability barriers;
- Pages visited (Breadcrumb trails) are provided on each page to provide easy
- We provide a contact us page
which may be directed to the accessibility team;
- Our website is predominantly tested using a screen reader.
Skip to Content
Hidden at the top of every page is a 'skip to content' link. This link is spoken
by screen reading software and will become visible when tabbed to. By selecting
this link you will enter the main content of the page and will not have to listen
to any menu items.
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Changing Text Size
You can change the font size of all the text by changing the web browser settings
in 'View' - 'Text Size'.
You can resize the text in Internet Explorer. From the top menu
- Click on View on the menu toolbar (or press Alt and V)
- Click on Text Size (or press Alt and X)
- Choose from one of the five options.
In Firefox and Netscape users can change the text
size by pressing:
- Control and + to increase the text size
- Control and - to decrease the text size
- Control and 0 (zero) to return to normal text size.
Opera users can change the text size by pressing:
- Shift and + to increase the text size and
- Shift and - to decrease the text size.
Chrome users may change the text size by opening the tools menu
and selecting zoom +
Colours and Fonts?
You are able to change the colours and fonts on our website. For detailed information
on how to achieve this please visit the BBC's My Web My Way which explains the many ways you can change
your browser, computer, keyboard and mouse settings to make the web more accessible
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Access Keys used on our site:
Access Keys provide a keyboard shortcut for users wishing to go directly to specific
parts of the site and help those who do not use a pointing device, such as a mouse.
The access keys used on this site comply with the UK Government Access Keys Standard
and are defined as follows:
- Access Key 1 - Website Home Page
- Access Key 3 - Table of contents of the site
- Access Key 4 - Search Notices published on the website
- Access Key 6 - Help
- Access Key 8 - Terms and Conditions of use of our website
- Access Key 9 - Contact us form
- Access Key 0 - Accessibility Statement on how to use our site
We also use the following additional access keys:
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- Access Key S - Save
- Access Key N - Next
- Access Key C - Clear
How to use access keys
Access keys work slightly differently depending on which browser and type of computer
you are using - this is a summary of the main different ways:
To find details of your browser - go to the browser help menu> about browser name.
|Microsoft Internet Explorer 5
||Press 'Alt' and the access key character at the same time, then press the 'Enter'
|Firefox 2 or higher
||Windows and Linux users: press 'Alt' and 'Shift' and the access key character at
Mac users: press 'Ctrl' and the access key character at same time.
|Google Chrome 3 or higher
||Windows and Linux users: press 'Alt' and the access key character at same time.
Mac users: press 'Ctrl' and 'Opt' and the access key character at same time.
||Press 'Shift' and 'Esc' and release, then press the access key.
|Safari 4 or higher
||Mac users: press 'Ctrl' and 'Opt' and the access key character at same time.
If you are having trouble reading a PDF document on this website, Adobe offers a
free online tool for converting PDF documents to HTML or text. To use the tool you
will need to know the web address of the document you want to convert. This can
be found in the browser address bar at the top of the screen and begins with http://
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Skip to Content links
We are aware that the "skip to content" link does not function on the browsers Google
Chrome and Safari.
This is a known issue with the actual web browsers and not this website. This link
will be functioning when the browsers in question address the issue.
Screen reader issues with Internet Explorer 7 and Internet Explorer 8
This website makes use of Accessible Rich Internet Applications (ARIA), which allows
us to alert screen readers immediately to any errors that occur when a search is
performed or a form is submitted.
We are aware that this feature does not work efficiently on Internet Explorer versions
7 and 8. Upgrading your browser to Internet Explorer 9 if you use screen readers
such as JAWS will correct the issues.
Product Categories and Geographic Locations:
A problem exists in the selection of product categories and geographic locations
when using our services. An alternative version of this feature is provided and
linked to directly from the page.
Date and Time pickers:
These features have been enhanced to allow users to tab through the calendar or
use the table navigation keys when using screen readers.
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Millstream Associates Ltd. is endeavouring to meet all AA accessibility checkpoints
as defined by the World Wide Web Consortium's (W3C) guidelines and the W3C Web
Accessibility Initiative (WAI)
- Providing text alternatives for non-text content.
- Making content adaptable; and available to assistive technologies.
- Ensuring text associated with links makes sense out of context.
- Using sufficient contrast to make things easy to see.
- Making all functionality keyboard accessible.
- Making text readable and understandable.
- Helping users avoid and correct mistakes.
- Maximizing compatibility with current technologies.
Please send any comments to email@example.com. It would be helpful to include the web address of
any pages where you have experienced difficulties. The web page can be found in
the browser address bar at the top of the screen and begins with http://
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