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Notice Details

Title: Provision of Self-Management, Care and Support Planning Services
Published by: NHS Grampian
Publication Date: 20/11/2017
Deadline Date: 04/12/2017
Deadline Time: 12:00
Notice Type: 02 Contract Notice (below OJEU threshold)
Has Documents: Yes
Abstract: A time limited (8 months) contract to carry out the field work, data collection and analysis for the local evaluation of the implementation of the House of Care in NHS Grampian. House of Care is a person-centred care planning approach for people with long-term health conditions which involves redesigning systems to deliver person-centred care, as opposed to system-driven care based on single disease clinics and services. This work will be driven and supported by the Evaluation sub – group of the Transformation Programme Board. We will work with primary care teams from early adopter GP Practices to explore their experiences of implementing the House of Care and help them reflect on and generate ways of addressing any challenges they encounter and/or scope for improvement they identify.
CPV: 73110000, 73110000.

Contract Notice (below OJEU threshold)

Section I: Contracting authority

I.1) Name and addresses

NHS Grampian

Summerfield House, 2 Eday Road

Aberdeen

AB15 6RE

UK

Telephone: +44 3454566000

E-mail: john.pittman1@nhs.net

NUTS: UKM50

Internet address(es)

Main address: http://www.nhsgrampian.org

Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00200

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

www.publiccontractsscotland.gov.uk


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

www.publiccontractsscotland.gov.uk


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Provision of Self-Management, Care and Support Planning Services

II.1.2) Main CPV code

73110000

 

II.1.3) Type of contract

Services

II.1.4) Short description

A time limited (8 months) contract to carry out the field work, data collection and analysis for the local evaluation of the implementation of the House of Care in NHS Grampian. House of Care is a person-centred care planning approach for people with long-term health conditions which involves redesigning systems to deliver person-centred care, as opposed to system-driven care based on single disease clinics and services. This work will be driven and supported by the Evaluation sub – group of the Transformation Programme Board. We will work with primary care teams from early adopter GP Practices to explore their experiences of implementing the House of Care and help them reflect on and generate ways of addressing any challenges they encounter and/or scope for improvement they identify.

II.1.5) Estimated total value

Value excluding VAT: 35 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

73110000

II.2.3) Place of performance

NUTS code:

UKM50

II.2.4) Description of the procurement

A time limited (8 months) contract to carry out the field work, data collection and analysis for the local evaluation of the implementation of the House of Care in NHS Grampian. House of Care is a person-centred care planning approach for people with long-term health conditions which involves redesigning systems to deliver person-centred care, as opposed to system-driven care based on single disease clinics and services. This work will be driven and supported by the Evaluation sub – group of the Transformation Programme Board. We will work with primary care teams from early adopter GP Practices to explore their experiences of implementing the House of Care and help them reflect on and generate ways of addressing any challenges they encounter and/or scope for improvement they identify.

The supplier would be expected to provide a skilled qualitative researcher who has a sound understanding of the principles of self-management and care and support planning. The period of time expected to complete the evaluation will be approximately 8 – 9 months. This time period may need to be fragmented if external barriers occur, leading to delays in the project. The supervisor would need to manage this with any other existing work commitments the researcher may already have. The supplier would be expected to supervise the progress of the researcher. The researcher will serve as a resource for access to potentially relevant learning about the processes of service improvement/redesign and about perspectives on quality of care. The researcher will be expected to be part of the evaluation sub-group and contribute to the proposed methodology. The researcher would lead on data collection, coordinate and facilitate interviews with staff, patients and the public, facilitate focus groups, undertake thematic analysis and write up and creation of final evaluation reports.

Proposed areas for further examination with further contribution from the supplier would include:

- Facilitation of semi-structured individual interviews with health professionals (such as GPs, Advanced Nurse Practitioners and Health Care Support Workers) and/or a focus group discussion with the practice team to explore ‘current ways of working’ and their expectations, hopes and concerns about the adoption of the House of Care model in their practice.

- Individual interviews with a sample of patients (+/- carers) with a long term condition before their first house of care informed review/care planning session and afterwards. (Sample size, strategy and timescale would be dependent on prioritisation of other tasks timescale).

- Audio or video recording of a sequence of House of Care review consultations (including those involving the people interviewed).

- Individual interviews with the health professionals (GPs, specialist nurses, practice nurses, any others involved in the care of people with LTCs) about their early experiences of House of Care, inviting them to comment on what is going more and less well with it, identify more and less challenging/successful examples of working with patients, and identify issues that they think would benefit from further attention/improvement work.

- Collate data from GP IT systems to understand redistribution and reallocation of staff time pre and post implementation of House of Care which will complement an understanding of the processes of implementation of House of Care.

- Facilitated discussions in which the primary care team reflect together on particular cases, with the support of questions and data previously gathered. Exploration of suggestions that encourage them to consider their various perspectives on the source and nature of challenges they face and any concerns they have, identify scope for improvement and explore possible ways of handling them.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 8

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Please see attached documents

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Please see attached documents

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

III.2.1) Information about a particular profession

III.2.2) Contract performance conditions

Please see attached documents

III.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 04/12/2017

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 04/12/2017

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

Please see attached ITQ

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=519164.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(SC Ref:519164)

VI.4) Procedures for review

VI.4.1) Review body

NHS Grampian

Summerfield House, 2 Eday Road

Aberdeen

AB15 6RE

UK

Telephone: +44 3454566000

Internet address(es)

URL: http://www.nhsgrampian.org

VI.5) Date of dispatch of this notice

20/11/2017


Information added to the notice since publication.

Additional information added to the notice since it's publication.
No further information has been uploaded.
Main Contact: john.pittman1@nhs.net
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a

Commodity Categories

Commodity Categories
IDTitleParent Category
152000Management ConsultancyConsultancy
152010Management Consultancy - EfficiencyConsultancy
152011Management Consultancy - Organisation and PlanningConsultancy
152012Management Consultancy - PersonnelConsultancy
261100Professional and Advisory ServicesHuman Resources
261400Training and ConferencesHuman Resources

Delivery Locations

Delivery Locations
IDDescription
130Aberdeen & North-East

Further Instructions

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The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Alternatively, you can download all current documents (Zip File)

Current Documents

CreatedNameDescriptionSizeDownloads
20/11/2017 ITQ ITQ60.93 KB12
20/11/2017 NHSS Conditions for the Provision of Services 2017 - Non Framework T&C371.00 KB6

Replaced Documents

There are no previous versions of these documents

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