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Notice Details

Title: Scottish Water’s Technology Directorate Partner Procurement
Published by: Scottish Water
Publication Date: 19/12/2016
Deadline Date: 09/01/2017
Deadline Time: 17:00
Notice Type: 05 Contract Notice (Utilities)
Has Documents: Yes
Has ESPD: No
Abstract: Scottish Water (SW) is now commencing a procurement process via the negotiated procedure to select supplier(s) to operate our IT estate and enter into a partnering approach with Scottish Water to deliver our ambitious vision for the extensive future use of technology throughout the Scottish Water business. We will select and negotiate with our new partners to replace existing outsourcing contracts during 2017 for transition to the new contracts in 2018.
The total estimated value for the contract is 200 000 000 - 300 000 000 GBP over the intended 8 year period
Please refer to the attached Appendices for further Information.
CPV: 72222300, 72222300, 72222300.

Contract notice – utilities

Directive 2014/25/EU - Utility Directive

Section I: Contracting entity

I.1) Name and addresses

Scottish Water

The Bridge, Buchanan Gate Business Park

Cumbernauld Road

Stepps, Glasgow

UK

Telephone: +44 7875873074

E-mail: lauren.strachan@scottishwater.co.uk

NUTS: UKM

Internet address(es)

Main address: www.scottishwater.co.uk

Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10303

I.3) Communication

Access to the procurement documents is restricted. Further information can be obtained at:

http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10303


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10303


I.6) Main activity

Water

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Scottish Water’s Technology Directorate Partner Procurement

Reference number: SW16/TI&T/1067

II.1.2) Main CPV code

72222300

 

II.1.3) Type of contract

Services

II.1.4) Short description

Scottish Water (SW) is now commencing a procurement process via the negotiated procedure to select supplier(s) to operate our IT estate and enter into a partnering approach with Scottish Water to deliver our ambitious vision for the extensive future use of technology throughout the Scottish Water business. We will select and negotiate with our new partners to replace existing outsourcing contracts during 2017 for transition to the new contracts in 2018.

The total estimated value for the contract is 200 000 000 - 300 000 000 GBP over the intended 8 year period

Please refer to the attached Appendices for further Information.

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

II.2) Description

Lot No: 1

II.2.1) Title

Customer Centric Services

II.2.2) Additional CPV code(s)

72222300

II.2.3) Place of performance

NUTS code:

UKM

II.2.4) Description of the procurement

Please refer to Appendix 1 Full Advert Information Document and accompanying appendices for more detail.

The services being procured are divided into two lots; Lot 1 Customer Centric Services focuses on the end-to-end customer experience, application management and management of change. Lot 2 IT Infrastructure and Logistics focuses on the delivery of the core IT services including infrastructure and networks.

Included in both lots are partnership and project delivery services where we ask suppliers to work closely with us to deliver innovative strategies and designs that will drive substantial new value for Scottish Water from technology.

To do this we invite partners to help us develop a close, high-trust and intensely collaborative working relationship between our teams so as to deliver our ambitions for a digitally enabled water company and we ask you to share your ambitions with us so we can help you deliver on your ambitions.

Lot 1 estimated value for the intended 8 year period is 100 000 000 - 150 000 000 GBP

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 96

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged minimum number: 3

Envisaged maximum number: 6

Objective criteria for choosing the limited number of candidates:

It is envisaged that there will be a maximum of 1 candidate per lot at final award

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Lot 1 Customer Centric Services;

Customer Service Hub

Service Operations Management

Change Delivery Management

Cloud Service Management

Application Management Services

Project Delivery Services

Service is included in both Lots 1 and 2.

Partnership Services

Service is included in both Lots 1 and 2.

Further information can be found on Apepndix 2: Lot 1 Customer Centric Services Appendix

Lot No: 2

II.2.1) Title

IT Infrastructure and Logistics

II.2.2) Additional CPV code(s)

72222300

II.2.3) Place of performance

NUTS code:

UKM

II.2.4) Description of the procurement

Please refer to Appendix 1 Full Advert Information Document and accompanying appendices for more detail.

The services being procured are divided into two lots; Lot 1 Customer Centric Services focuses on the end-to-end customer experience, application management and management of change. Lot 2 IT Infrastructure and Logistics focuses on the delivery of the core IT services including infrastructure and networks.

Included in both lots are partnership and project delivery services where we ask suppliers to work closely with us to deliver innovative strategies and designs that will drive substantial new value for Scottish Water from technology. To do this we invite partners to help us develop a close, high-trust and intensely collaborative working relationship between our teams so as to deliver our ambitions for a digitally enabled water company and we ask you to share your ambitions with us so we can help you deliver on your ambitions.

Lot 2 estimated value for the intended 8 year period is 100 000 000 - 150 000 000 GBP

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 96

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged minimum number: 3

Envisaged maximum number: 6

Objective criteria for choosing the limited number of candidates:

It is envisaged that there will be a maximum of 1 candidate per lot at final award

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Lot 2 – IT Infrastructure and Logistics

Technology Devices, Provision and Management

Data Centre Services

Network and Communications Services

Project Delivery Services

Service is included in both Lots 1 and 2.

Partnership Services

Service is included in both Lots 1 and 2.

Further information can be found on Appendix 3: Lot 2 IT Infrastructure and Logistics

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Minimum level(s) of standards required:

Applicants will be expected to be of sufficient financial and economic standing to support the anticipated contract value. All applicants must complete the financial questions within the pre-qualification questionnaire and tender documentation, when issued. A minimum balance sheet of 50 000 000 GBP is required by each bidder or their parent organisation. This pre-qualification questionnaire will be issued towards the end of January 2017

III.1.3) Technical and professional ability

Minimum level(s) of standards required:

All applicants will be required to complete a subsequent pre-qualification questionnaire to assess technical capacity of applicants. For example proven relevant lot experience,

Innovation, whilst meeting and exceeding customer needs as deemed applicable by lot. Selection criteria will be stated in the procurement documentation. All applicants will be required to complete a pre-qualification questionnaire, signed eligibility/non disqualification of Director Certificates.

This pre-qualification questionnaire will be issued towards the end of January 2017

III.1.6) Deposits and guarantees required:

Scottish Water reserves the right to require deposits, guarantees, bonds or other forms of appropriate security.

III.1.7) Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

All prices quoted in tenders shall be in GBP excl VAT and all payments shall be made in GBP. Payments shall be made on the basis of completed services in accordance with the appropriate terms and conditions as contained in the framework/services contract(s). These will be set out at a later stage in the selection process.

III.1.8) Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

In the event of a group of companies submitting an accepted offer it will be necessary for each member of the group to sign an undertaking that each company in the group will be jointly and severally liable for the satisfactory performance of the contract.

III.2) Conditions related to the contract

III.2.1) Information about a particular profession

III.2.2) Contract performance conditions

Bidders must comply with the Modern Slavery Act 2015 and operate an ethical supply chain

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Negotiated with call for competition

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 09/01/2017

Local time: 17:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 26/01/2017

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

The buyer is using PCS-tender to carry out this procurement. Please note this is a separate website, should you not be registered please ensure you do so via https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html

Scottish Water will not accept the ESPD; we will only accept a completed Scottish Water Pre-Qualification document, which for this process will be issued after the bidders day.

For those who express an interest in this notice please be advised that there will be a Bidders Day in Edinburgh on the 19th January 2017, formal invites with more details will be issued to interested companies after the notice has closed.

Separate procurements may be conducted for specialist services for example managed security Services and commodities services. The procurement of these services could commence over the next 12 - 18 months. N.B. these will also be published on Public Contracts Scotland / Public Contracts Scotland Tenders portal.

This notice does not preclude Scottish Water from issuing other notices for specific requirements.It should be noted that Scottish Water reserve the right to subdivide the scope at tender stage to better reflect business needs as deemed appropriate.

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=474856.

(SC Ref:474856)

VI.4) Procedures for review

VI.4.1) Review body

Scottish Water

The Bridge, Buchanan Gate Business Park

Cumbernauld Road

Stepps, Glasgow

UK

Telephone: +44 7875873074

Internet address(es)

URL: www.scottishwater.co.uk

VI.5) Date of dispatch of this notice

15/12/2016


Information added to the notice since publication.

Additional information added to the notice since it's publication.
No further information has been uploaded.
Main Contact: lauren.strachan@scottishwater.co.uk
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a

Commodity Categories

Commodity Categories
IDTitleParent Category
271300Maintenance - Information Communication TechnologyInformation Communication Technology
279999other Information Communication TechnologyInformation Communication Technology
271511Services - Complete OutsourcingInformation Communication Technology
271500Services - Information Communication TechnologyInformation Communication Technology
371300WaterUtilities

Delivery Locations

Delivery Locations
IDDescription
130Aberdeen & North-East
100All Scotland
160Edinburgh & Lothians
150Glasgow & Strathclyde
120Highlands and Islands
170Scotland South
140Tayside, Central & Fife

Document Family

Hide related notices
DEC267362: Scottish Water’s Technology Directorate Partner Procurement
Publication Date: 19/12/2016
Deadline: 09/01/2017
Notice Type: 05 Contract Notice (Utilities)
Authority name: Scottish Water
APR316332: Scottish Water’s Technology Directorate Partner Procurement
Publication Date: 11/04/2018
Notice Type: 06 Contract Award Notice (Utilities) - Successful Supplier(s)
Authority name: Scottish Water

Further Instructions

The Buyer has attached further instructions with this notice. Please read these carefully and take the necessary action(s).

Record your interest in this notice and you will be automatically sent clarifications and deadline date changes etc. Please note that recording your interest does not automatically enter you into the tender process for this notice, you still have to submit your response by the deadline stated. To record an interest in this notice and add it to your interests list please click the Record your interest now button at the top of the page.

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the Record your interest now button at the top of the page.

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Alternatively, you can download all current documents (Zip File)

Current Documents

CreatedNameDescriptionSizeDownloads
19/12/2016 Appendix 1 - Full Advert Information Full Description999.95 KB1
19/12/2016 Appendix 2 - Lot 1 Customer Centric Services Lot 1 Further Detail1001.29 KB1
19/12/2016 Appendix 3 - Lot 2 IT Infrastructure and Logistics Lot 2 Further Detail1000.53 KB1

Replaced Documents

There are no previous versions of these documents

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