Case Study - Scottish business success never wastes an opportunity

A Scottish business which has been in the forefront of waste disposal and recycling for over 60 years is continuing to grow thanks to the latest technology to deliver services and win new business. William Tracey Group – one of the UK’s leading recycling and resource management services businesses – signed up to Public Contracts Scotland (PCS), The Scottish Government’s flagship procurement portal, in 2008 when the website was first launched. Since then, William Tracey has relied on electronic alerts from PCS to flag up potential public sector business opportunities.


William Tracey attributes 10 per cent of its £50 million turnover to business won through PCS. A recent contract award with East Renfrewshire Council for the supply and service of recycling containers and recycling of materials throughout the region is the latest public sector opportunity won by the business.

Current managing director Michael Tracey is recognised as instrumental in growing the business significantly over the past 20 years, now employing 450 people across the Group’s seven sites.

Stuart Fraser, technical director for William Tracey, explains its strategy for winning public sector contracts. He said:

“Public sector procurement today is fast moving and tenders can on occasions be complex, suppliers therefore have to be able to keep informed and respond quickly, as a consequence we realised that signing up to Public Contracts Scotland was essential if we wanted to continue to supply this customer base.

“Overall our experience of the portal is very good. We receive daily email alerts with various opportunities relevant to our sector and would look to respond to one or two of these per week. These kinds of leads are vital for any business looking to work with the public sector.”

Andrew Corry, head of environmental services and roads, East Renfrewshire Council, said:

“Advertising contracts on Public Contracts Scotland means any supplier has the opportunity to view the contract and decide if their business can meet our requirements. This gives East Renfrewshire Council the opportunity to receive tenders from a wide range of suppliers, ensuring a good level of competition, and allows us to award the contract to a business which can deliver services or goods at the required quality while offering best value for money.”